Information on the use of cookies

This extended information on the use of Cookies (hereinafter, “Cookie Policy”) is intended to illustrate the types and categories of cookies, the purposes and methods of use of cookies by Riviera Hotel SA, data controller, with registered office in Lungolago Giuseppe Motta 7, CH – 6815 Melide, Switzerland, VAT number CH248600, as well as to provide information to users on the actions to refuse or delete cookies on the site www.hotel-riviera.ch.
This Cookie Policy is an integral part of the Privacy Policy of Riviera Hotel SA (available from the link at the bottom of each page of the site). The user may exercise the rights provided for by Regulation (EU) 2016/679 of the European Parliament and of the Council of 27 April 2016 on the protection of natural persons with regard to the processing of personal data and related implementing legislation (hereinafter jointly the “Regulation”), by writing to the email address info@hotel-riviera.ch, while to change the cookie settings you can proceed by following the instructions in this Cookie Policy.
The user may express his/her consent to the use of cookies by continuing to browse the site, or by performing a scrolling action, clicking on one of the internal links on the site pages, or by clicking on the “I accept all cookies” button in the brief information notice visible each time you first access the site www.hotel-riviera.ch, as required by the provision of the Guarantor for the protection of personal data (n. 229 of 8 May 2014).

What are cookies?
“Cookies” are text files that are sent from a web server, i.e. the computer or device on which the website visited is running, to the user’s browser and stored on the user’s computer or device when they visit the site. The website www.hotel-riviera.ch uses cookies as indicated in this Cookie Policy. Cookies make it easier for the user to navigate the site, as they allow the site itself to identify the user’s device or computer and recognize it every time the user reconnects to the site from that same device or computer.
The cookies used by Riviera Hotel SA do not collect personal information about the user. Therefore, Riviera Hotel SA cannot use cookies to trace any personal information about the user (e.g. name, surname) that is not provided directly by the user. Furthermore, another website cannot use a cookie released by the website www.hotel-riviera.ch to access other information contained on the user’s device or computer. Once saved on your computer, cookies can only be read by the website that created them.
It should be noted that the information collected by Riviera Hotel SA through cookies is confidential and is not disclosed to third parties.

What types of cookies does the website www.hotel-riviera.ch use?
a) Technical cookies
Technical cookies are essential for the correct functioning of the website www.hotel-riviera.ch and allow users to navigate the website and use its features (for example, they allow the storage of previous actions or allow the user’s session to be saved and/or to carry out other activities strictly necessary for the functioning of the website).
The technical cookies used by the website www.hotel-riviera.ch are the following:
– navigation or session cookies, which guarantee normal navigation and use of the website (allowing, for example, to make a purchase or authenticate to access reserved areas) and which are stored exclusively for the duration of the browsing session itself. This means that when the user closes the browser, the cookies are automatically deleted without remaining stored on the device or computer;
– i cookies “analitici” (assimilati ai cookie tecnici laddove utilizzati direttamente dal gestore del sito per raccogliere informazioni, in forma aggregata, sul numero degli utenti e su come questi visitano il sito stesso) aiutano a capire come gli utenti interagiscono con il sito www.hotel-riviera.ch fornendo informazioni relative all’ultima pagina visitata, il numero di sezioni e pagine visitate, al tempo trascorso sul sito e ad ogni vicenda sia emersa nel corso della navigazione, come ad esempio un messaggio di errore, e aiutano a comprendere ogni difficoltà che l’utente incontra nell’utilizzo del sito www.hotel-riviera.ch.
– i cookies di funzionalità, che permettono all’utente la navigazione in funzione di una serie di criteri selezionati (ad esempio, la lingua, i prodotti selezionati per l’acquisto) al fine di migliorare il servizio reso allo stesso.
By disabling technical cookies, the performance and functionality of the website www.hotel-riviera.ch may be lower and access to the contents on the same may be limited.
Pursuant to the applicable legislation, your prior consent is not required for the installation of technical cookies. However, you may disable the use of technical cookies at any time, using the methods indicated in the paragraph “How to manage cookies” in this Cookie Policy.
b) Profiling cookies
These are cookies released by the website on the user’s computer during navigation but which are kept in memory by the user’s computer even beyond the navigation session itself, until they expire or until they are deleted by the user. The use of these cookies requires the express and informed consent of the user.
The website www.hotel-riviera.ch uses profiling cookies to collect and store information on your interests based on your activity while browsing the website as well as send advertising messages in line with the preferences you have expressed while browsing.

How to manage cookies
There are several options for managing cookies. Each of them could modify your internet browsing and could limit access to services that require the use of cookies.
a) How to disable cookies by configuring your browser
You can configure your browser so that cookies are stored on your device or, on the contrary, are rejected automatically or depending on the site visited. You can also set your browser so that you are asked to accept or reject cookies every time a cookie is presented. We invite you to consult the user manual or the help screen of the browser you use. For more information on how to adjust, modify or disable the relevant settings or perform anonymous browsing, we invite you to visit the privacy policy of individual browsers:
Google Chrome
Microsoft Edge
Mozzilla Firefox
Safari
To disable analytical cookies and prevent Google Analytics from collecting data on your navigation, you can download the Browser Add-on for deactivating Google Analytics
b) How to disable cookies through the operating system
Many operating systems allow you to limit the tracking of advertising content associated with the ID of the user’s device. You can change the settings directly from your device. We therefore invite you to consult the instruction manual of the operating system or call the relevant assistance center for more information on how to adjust or change the relevant settings.